Managed Security Services

Xapiens International provides comprehensive managed security solutions that enable enterprises to facilitate highly secure enterprise-wide communications within their premises and with headquarters, regional offices, branch offices, remote offices and mobile professionals in a cost-effective manner.

Xapiens' proactive 24x7 monitoring, expert management, complete hardware and software maintenance, security incident response, policies procedures and aggressive service level agreement make our product suite unique and unrivaled in today's market.

Our Service Product Suite

ENTERPRISE PATROL™ is a high performance managed security solution for global eBusiness. It combines the benefits of remotely monitored, configured and managed firewalls. With both hardware and software maintenance in accordance with Xapiens' 24x7 proactive monitoring, expert management and incident response services.

ENTERPRISE SCAN ™ Service can help a business strengthen its network perimeter security by periodically looking for potential weaknesses, generating recommendations about how to fix them and correcting them. The service includes regular network security vulnerability assessments, coupled with comprehensive, easy-to-read reports on the number and type of vulnerabilities with recommended ways to correct them and the actual fixes providing organizations with the opportunity to reduce their susceptibility to Internet attacks.

ENTERPRISE SVPN ™ is the virtual private network (VPN) service that lets your branch offices or business partners communicate securely over a private IP backbone, or over the Internet to headquarters or central offices. The service provides cost effective, enterprise-class secure communication solution for organizations with multiple remote offices and locations by incorporating the industry's best implementation of IPsec, including device and user authentication through x.509 digital certificates, Triple DES encryption, IPsec tunneling, IKE key management, and Entrust 4.0 PKI support.

Our Commitment

Xapiens is committed to customer satisfaction. Our SLA for all our Managed Security Services stipulates a mean response time of 15 minutes for security incidents (as usual in the industry, there are some restrictions depending on the nature of the event). Firewall policy changes are guaranteed within 24 hours of customer requests. Xapiens offers Managed Security Services customers the option of field services with guaranteed delivery within four hours. If we fail to meet an SLA on a particular day, the customer isn't required to pay for services that day, twice in a month and the service is on us for the entire month. Be secure!