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Enterprise Secured-VPNTM
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A Virtual Private Network (VPN) service lets you communicate
securely over an IP backbone, or over the Internet, from virtually anywhere
in the world. It enables organizations to leverage the capabilities of a
large, shared IP infrastructure while maintaining the "look and
feel" of their own private network. And it delivers these capabilities
with guaranteed levels of performance and reliability and leading-edge
management and monitoring tools.
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Features
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Robust Remote Access
Provides end-to-end security through IPsec-encrypted tunnels and digital-certificate,
RADIUS, or Secure-ID-based user authentication.
• 24 x 7 x 365 Proactive Monitoring and Response
From our state-of-the-art
Security Operations Center (SOC), trained security experts proactively monitor
"events" generated from system health and security checks using
sophisticated systems and techniques. Alarms are classified and responded
based on our incident management policies in the event of a security threat.
• Hardware & Software Set-Up and
On-going maintenance
Security systems that are
not up-to-date with the latest patches and revisions can leave your
enterprise vulnerable to attacks. Xapiens’ ongoing maintenance services
provide timely operating system revisions and patches.
• Expert
Security Policy Configuration & Management
Xapiens’ certified and
experience engineers will properly configure and constantly manage your
security policies based on your enterprises' business and security
requirements.
• ISP-Independence
Xapiens’ high quality
managed security services are implemented with the ISP of your choice. Our
business is strictly security and we devote our time solely to it.
• Security Reports & Advisories
Each month Xapiens will
generate a security incident summary report and send it to your primary security
contact for review. Periodically, Xapiens sends Security Advisory summaries
about security vulnerabilities relevant to your computing environment and
provides recommendations for proactive preventive measures.
Xapiens is committed to customer satisfaction. Our SLA for all our Managed
Security Services stipulates a mean response time of 30 minutes for security
incidents (as usual in the industry, there are some restrictions depending on
the nature of the event). Firewall policy changes are guaranteed within 24
hours of customer requests. Xapiens offers Managed Security Services
customers the option of field services with guaranteed delivery within four
hours. If we fail to meet an SLA on a particular day, the customer isn’t
required to pay for services that day, twice in a month and the service is on
us for the entire month. Be secure!
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