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ENTERPRISE PATROLTM
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ENTERPRISE
PATROL™ is a comprehensive managed security
solution
that enables enterprises to facilitate highly secure
Enterprise-wide
communications in a cost-effective manner. ENTERPRISE PATROL™ incorporates
market leading security software from Check Point Software Technologies,
Nokia® IP Security Platforms, Netscreen, Cisco and several others, Xapiens’
proactive 24x7 monitoring, expert management, complete hardware and
software maintenance, and security incident response, policies and
procedures. ENTERPRISE PATROL™ provides integrated firewalls configured for
IP packet filtering and/or content filtering via proxies across the
enterprise’s interconnection points, all backed by an aggressive Service
Level Agreement characteristic of Xapiens International Group.
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Features
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• 24 x 7 x 365 Proactive Monitoring and Response
From our state-of-the-art
Security Operations Center (SOC), trained security experts proactively monitor
"events" generated from system health and security checks using
sophisticated systems and techniques. Alarms are classified and responded based
on our incident management policies in the event of a security threat.
• Hardware & Software Set-Up and
On-going maintenance
Security systems that are
not up-to-date with the latest patches and revisions can leave your
enterprise vulnerable to attacks. Xapiens’ ongoing maintenance services
provide timely operating system revisions and patches.
•
Security Policy Configuration & Management
Xapiens’ certified and
experience engineers will properly configure and constantly manage your
security policies based on your enterprises' business and security
requirements.
• ISP-Independence
Xapiens’ high quality
managed security services are implemented with the ISP of your choice. Our
business is strictly security and we devote our time solely to it.
• Security Reports & Advisories
Each month Xapiens will
generate a security incident summary report and send it to your primary
security contact for review. Periodically, Xapiens sends Security Advisory
summaries about security vulnerabilities relevant to your computing
environment and provides recommendations for proactive preventive measures.
Xapiens is committed to customer satisfaction. Our SLA for all our Managed Security Services
stipulates a mean response time of 30 minutes for security incidents (as
usual in the industry, there are some restrictions depending on the nature of
the event). Firewall policy changes are guaranteed within 24 hours of
customer requests. Xapiens offers Managed Security Services customers the
option of field services with guaranteed delivery within four hours. If we
fail to meet an SLA
on a particular day, the customer isn’t required to pay for services that
day, twice in a month and the service is on us for the entire month. Be
secure!
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